About Us

At Ronald McDonald House Northeast Ohio, families are at the heart of everything we do.

About Us

At Ronald McDonald House Northeast Ohio, families are at the heart of everything we do.

About Us

At Ronald McDonald House Northeast Ohio, families are at the heart of everything we do.
A couple share a meal at a table in the House dining room

About Ronald McDonald House Northeast Ohio

At Ronald McDonald House Northeast Ohio, families are at the heart of everything we do.

Families share a meal at tables in the House dining room while volunteers cook in the background

Our Mission

We provide essential services that remove barriers, strengthen families and promote healing when children need healthcare.

Our Vision

A world where every family has what they need to ensure the best health outcomes for their children.

Caring for families with children who are ill or injured.

We lead with compassion – Care is simply who we are. We meet families with empathy and understanding, especially in their most challenging moments.

We are deeply respectful – Every family’s journey is unique. We honor their experiences and welcome all with dignity and kindness.

We act with integrity – We are trusted by families, donors and partners. We show up with accountability, professionalism and heart.

We are firmly committed – Once a Ronald McDonald House family, always part of the Ronald McDonald House family. We go the extra mile so families can stay focused on what matters most: their child.

Our History

The first Ronald McDonald House opened in Philadelphia in 1974 after the family of a young leukemia patient recognized the need for a supportive place for families to stay near the hospital. With help from the local McDonald’s community and supporters, the House created a new model of care centered on keeping families close to their children during medical treatment.

That model quickly spread. Today, Ronald McDonald House programs support families around the world through Houses, Family Rooms and Care Mobiles that help remove barriers to care.

Northeast Ohio became part of this movement in 1979 with the opening of the Cleveland Ronald McDonald House, the ninth in the world and the first in Ohio. The Akron House followed in 1985, expanding support for families throughout the region.

In 2020, four Northeast Ohio organizations united to form Ronald McDonald House Charities of Northeast Ohio (RMHC NEO). Together, we now operate Ronald McDonald House programs in Cleveland and Akron, four Family Rooms in partner hospitals, STAR sibling programs in outpatient settings, Care Mobiles, the Ronald McDonald House Resource Link, and family support initiatives such as Happy Wheels Hospitality Carts, snack bags, and boxed lunches for families.

Through these programs and the support of our community, we continue to strengthen families and help children receive the care they need.

Board and Trustees

Ronald McDonald House Charities of Northeast Ohio, Inc. is governed by a volunteer Board of Directors that includes representatives from hospital partners, McDonald’s Owner/Operators, and community stakeholders across Northeast Ohio. Community Trustees and Advisors from Greater Cleveland and Greater Akron, Canton, and the Mahoning Valley provide input on regional initiatives.

Leadership

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Persons Namehere

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Persons Namehere

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Persons Namehere

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