Room Requests for Ronald McDonald House Cleveland

All new room requests enter a review process. During this time, our team confirms:

• Eligibility requirements
• Background check clearance
• Scheduling availability

Step 1: Review Eligibility Requirements
Eligibility Requirements 

Step 2: Please have your nurse, coordinator or social worker call the House at 216-229-5758 x1010. We will then send you the room request and background check information.

Step 3: Review the following documents:

• Guest Guidelines

• Home Health Care Policy (PDF)
  
  

For accessible versions of any PDF documents, please call 216-229-5758 x1010 or email rooms-cleveland@rmhneo.org

Please note:

• A room request is not a confirmed reservation.
• You must receive confirmation from our staff before arrival.
• If you have not heard from us within two days of submitting your request, please call 216-229-5758 x1010 to ensure it was received.
• Background checks may take 1 to 2 business days to process after submission.

Alternate Lodging

If we are at capacity, utilize this document for alternative lodging options. alternatehousinglist_short.PDF